Exavalu partnered with a leading worldwide Hotel and Resort Chain, to help them transform and launch a booking website for their customers and agents using multiple products including MuleSoft, Salesforce, Pega, and Elastic Search.
The client was in the process of modernizing the booking process for their customers and agents, based on complex business rules implemented through Pega Rule Engine, MuleSoft, React JS, and Salesforce. Customer and Contract creation in Salesforce using SF triggers based on Data stored in Azure and Oracle DB. A front-end portal is built using React for Customers to log in and check availability. Enabling Agents to book on behalf of customers using Salesforce as part of a separate flow, using MuleSoft calls to Pega Rule Engine. The project was having multiple vendors and testing; development was being done on silos.