Exavalu enables organizations to transform customer experience using digital innovation, AI-driven personalization, and leading platforms such as Salesforce across Insurance, Financial Services and Healthcare and Life Sciences industries.
Unlock Competitive Advantage
Through Superior Customer Experiences
Exavalu brings a proven track record in delivering measurable customer experience outcomes across industries. With a consultative, high-touch engagement model, we help organizations design experiences that differentiate brands, improve loyalty, and ensure long-term competitiveness.
Our Service Offerings
Guidance for future-proofed, digital customer experiences.
- Customer experience roadmaps – for consumers, agents/distributors, and contact center representatives
- Contact Center as a Service (CcaaS) assessment and selection
- Digital marketing strategy
- Intent management and call deflection advisory
- Chatbot and Generative AI orchestration architecture design
Implement omni-channel CcaaS solutions, with unified communications.
- CcaaS and contact center modernization implementation to support critical customer journeys
- Agent assist solutions. Design, configure, integrate, implement
- Customer assist solutions. Design, configure, integrate, implement
- Hyper automation and self-service solutions
- Eco-system integration with other ISVs for insurance and other industry digital portals for B2B, B2C support
Modernize customer acquisition and retention processes, branding approaches, and marketing technology stacks.
- Process improvement – content creation, customer experience personalization, marketing ROI
- Integrated marketing stack implementation to create, execute, manage, orchestrate, and measure the results of marketing activities
- Salesforce Marketing Cloud
Create transformative efficiency and effectiveness in sales process improvements.
- CRM master data management for a 360-degree view of customers
- Direct to consumer user experience design and implementation
- End-to-end lead management process improvement
- Salesforce for lead management
- CRM performance analytics
Guidance for future-proofed, digital customer experiences.
- Customer experience roadmaps – for consumers, agents/distributors, and contact center representatives
- Contact Center as a Service (CcaaS) assessment and selection
- Digital marketing strategy
- Intent management and call deflection advisory
- Chatbot and Generative AI orchestration architecture design
Implement omni-channel CcaaS solutions, with unified communications.
- CcaaS and contact center modernization implementation to support critical customer journeys
- Agent assist solutions. Design, configure, integrate, implement
- Customer assist solutions. Design, configure, integrate, implement
- Hyper automation and self-service solutions
- Eco-system integration with other ISVs for insurance and other industry digital portals for B2B, B2C support
Modernize customer acquisition and retention processes, branding approaches, and marketing technology stacks.
- Process improvement – content creation, customer experience personalization, marketing ROI
- Integrated marketing stack implementation to create, execute, manage, orchestrate, and measure the results of marketing activities
- Salesforce Marketing Cloud
Create transformative efficiency and effectiveness in sales process improvements.
- CRM master data management for a 360-degree view of customers
- Direct to consumer user experience design and implementation
- End-to-end lead management process improvement
- Salesforce for lead management
- CRM performance analytics
Salesforce + Exavalu
Your trusted salesforce partner for digital success
Customer Success Stories
Leading P&C Insurance Provider Enhances Customer Experience With Digital Claims Payment
Craft Experiences Beyond Ordinary.
Take the next step toward customer experience excellence with Exavalu.
Let's Talk